Airtime top-up

It's so easy to send money with RCEC 

It’s hard to be thousands of miles away from the people you care about. But it needn’t be hard to send money back to them. With RCEC it’s easy.

Your money’s there in an instant – because we’re already there

We always get your money to the people you love fast. How?  We already hold funds in all the countries we send to, so there’s no wait. And, as soon as your transaction’s complete, you and your recipient will be alerted with an SMS and email.

Here’s how it works:

  • Choose the country you want to send to: we offer a choice of over 125 different countries.
  • Choose how you want send your money: cash pickup, bank deposit, Mobile Money or Airtime top-up.
  • Choose how much you want to send: enter an amount and our low fees and exchange rates will be clearly shown.
  • Create an account: if you don’t already have one, fill in some simple details.
  • Enter your friend’s or family’s details: choose from a list of people you’ve already sent to, or add a new person by entering their details.
  • Pay: Choose how you want to pay – bank account or debit/credit card - then confirm the amount.

It’s as simple as that.

Let’s start with the Basics:
When you connect a mobile phone to a network (a Telecommunication Provider) you need to purchase credits to enable you to use that Telco network’s Airtime. Airtime allows you to access the network’s service offerings, voice, data, sms etc. A Top-Up is referred to as ‘adding more credit / value / currency’ to a mobile phone’s service.

How do you make an Airtime Top-up?
For Postpaid Phone Services, this generally occurs either automatically via direct debit arrangements with your Telco on Bill Due date OR via your chosen method of payment of that bill. Without payment, the Telco has a specified period whereby they can continue your service / airtime before they will de-activate your service. Payment of the bill in this scenario means that you have performed a top-up of your service, however is more often referred to as ‘paying your bill’.

With Prepaid Phone Services, there are a number of options:
– Purchase a card issued by your Telco from a retail shop, which will contain a pin number, you may need to scratch away, or is activated by the retail shop. These cards generally have designated amounts assigned by the Telco.
– Purchase a ‘Voucher’ from a retail shop for your Telco, where you will be supplied with a receipt containing your PIN number. These vouchers may have designated amounts OR they could be arbitrary amounts specified by you.
– Access an application on your phone that enables you to enter credit card or approved payment methods to perform a top-up (supplied or developed by your Telco OR 3rd party retailer).
– Access an online web portal/shop that allows you to top-up your service (supplied or developed by your Telco OR 3rd party retailer).

Is an Airtime Top-Up only for Prepaid or also for Postpaid Phones?
Airtime Top-ups are mostly used for Prepaid Phone Services, BUT, in some countries and for some Telcos you are able to add a ‘top-up’ to use for additional services. Eg prepaid top-up for extra data allowance.

Sending Airtime Top-Up to Others and across borders
Sending airtime top-ups to other people is easy. All you need is a physical or online retail outlet and the recipient’s phone number. You are then able to send as much (or as little) top-up value of airtime as you like
In a retail shop, you may need to know the Telco of the recipient’s phone, as they may only have the ability to sell a particular Telco’s airtime top-up.
Many online shops provide the ability to send and receive cross-border airtime top-ups in almost any country to almost any Telco, with the use of only the recipient’s phone number.

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